New Probation Officer

Maurilia Veloso was employed by the Jersey Probation and After-Care Service (JPACS) in April 2009, as an Assistant Probation Officer, with responsibility for working with Portuguese speaking clients and those of Portuguese heritage following a career in the States of Jersey Social Security Department. Ms Veloso was appointed Trainee Probation Officer in January 2011 and commenced a three and a half year B.A. (Honours) degree in Social Work through Robert Gordon University (RGU), Aberdeen. This programme combines distance learning with Channel Island tutorial meetings and annual short residential components at the University.

Ms Veloso studied alongside colleagues from Guernsey Probation Service who also share this model of Probation Officer training through RGU. On this occasion the cohort of trainees was completed by student Social Workers from Jersey’s Health and Social Services Department.

As part of her degree, Ms Veloso was required to complete two practice placements, the first of which was a three-month placement with the Madeiran Probation Service and the second a six-month placement within Health and Social Services (Children’s Service) in the Fostering and Adoption Department. Ms Veloso successfully completed her degree in August 2014.

Throughout her degree, and in her post qualification year Ms Veloso was given increasing responsibility for undertaking Probation Officer tasks under the supervision of more experienced colleagues.

At a meeting of the Jersey Royal Court on 22nd October, also attended by the Magistrate and a representative of the Attorney General, an application by the Chief Probation Officer to appoint Ms Veloso as a Délégué (Probation Officer) under the Loi (1937) sur l’atténuation des peines et sur la mise en liberté surveillée (“The1937 Probation Law”) was considered and approved, with Ms Veloso taking the oath of office in the Royal Court on Friday 6th November 2015 at 10.00 a.m.

Brian Heath Chief Probation Officer said “I am delighted to congratulate Maurilia on her achievement in being appointed as a Probation Officer. The Jersey Probation and After Care Service has long history of training local people to fill its professional roles. More recently together with the Guernsey Probation Service, we have used the RGU distance learning degree programme, which allows staff with family or other commitments to access a Social Work qualification.  14 of our 20 Social Work qualified staff have trained through a local training scheme including three of the four senior managers.”



French Delegation in Jersey

The Jersey Probation and After Care Service is delighted to be hosting a delegation from the French National Probation and Prison Training Academy (ENAP) this week. The delegation comprises six lecturers and practitioners led by the Probation Department Director M. Michel Flauder. M. Cédric Le Bossé the ENAP International Relations Officer is accompanying the group.

The ENAP delegation are spending the working week with Jersey colleagues; the programme includes presentations by Jersey Officers and Professor Raynor of Swansea University on aspects of Probation work in Jersey and direct observation of Jersey Probation and After Care staff working with their clients. The delegation chose to visit Jersey Probation and After Care Service because of its longstanding reputation for delivering effective assessment and supervision practice. The group have also met with the Bailiff, Jurats, Attorney General and the Magistrate as part of their programme.

Help for people who are concerned they may offend against children

Help for people who are concerned they may offend against children

Jersey Probation and After Care Service has always offered a service to people who are concerned that their thoughts or feelings may result in them going on to commit offences.   A recent article in the Jersey Evening Post suggested that no help was available in Jersey to people who had not yet committed offences against children but who were concerned that they might do so in the future.  Our Probation Officers have received specialist training and support in this difficult area of work since 2006, through Dr David Briggs a specialist Forensic Clinical Psychologist and are available to work with people who have not come through the Criminal Justice System or at any time following the end of a sentence or sanction.

The normal limits to client confidentiality apply in that if a client discloses having committed an offence or an intention to do so, that information would be shared with the Police.  Every year a number of people access our services in a voluntary capacity.

People wishing to access our services on a voluntary basis should contact the duty probation officer any afternoon between 2pm. and 5pm. by telephoning 441900 or calling into the Probation Office at 1 Lemprière St.  Alternatively we can be emailed on

Probation Orders, Community Service Orders and from the Beneficiaries of Community Service

Results of feedback from people completing Probation Orders, Community Service Orders and from the Beneficiaries of Community Service.

We ask all those people completing Probation or Community Service for their views on the supervision they have received.  As a result of the surveys completed in 2013 we improved the way we provide toilet facilities on work groups, which has improved our productivity and we have improved our briefings before work sessions to ensure that everyone is aware of the particular benefit to the community of the task they are performing.  In 2014 we surveyed the beneficiaries of Community Service for the first time.  All the results are very positive and provide an insight into the impact of our work.  The surveys can be found below or by accessing the “Reports” section of the website.




Annual Report 2014 & Business Plan 2015 Published

The Report details the workload, performance and plans of our Service and was presented to the Probation Board of the Royal Court on January 26 2015. Highlights include an increased workload, increased effectiveness and working with partners to improve services to victims and witnesses of crime. The Report can be found here 2015 JPAC Annual Report or through the “Reports” section of the website.